Privacy Policy
1. Data Controller
The data controller responsible for the processing of personal data collected through this website is:
- Controller: Es Llonguet Forn Artesà, S.L.
- Tax ID / CIF: B57837536
- Address: Rosari, 12 - Maó - 07701 - Illes Balears (Spain)
- Contact email: nucamenorca@gmail.com
2. Purpose of Processing
Personal data provided by users when contacting Nuca Menorca through this website or by clicking the direct WhatsApp links will be processed for the following purposes:
- Responding to enquiries, information requests, and contact queries sent by users.
- Managing date availability requests and booking boat trips with skipper.
- Maintaining necessary operational communications related to the contracted nautical services.
- Following up on sales or booking conversations initiated by the user.
3. Legal Basis for Processing
The legal basis for processing your personal data is the express consent of the user, given when you voluntarily initiate contact via WhatsApp or email to request information or booking services.
When the contact is intended to inquire about booking availability, rates, or custom packages, the processing is also justified on the basis of taking pre-contractual steps at your request.
4. Types of Data Processed
We only collect and process data that is relevant and necessary for communication. Depending on the channel and your query, this may include:
- Full name (or profile name).
- Mobile phone number (for WhatsApp communication).
- Email address.
- Content of the message sent.
- Any other booking details voluntarily provided by the user (requested dates, number of guests, specific requests, etc.).
5. Recipients of the Data and Use of WhatsApp
Your personal data will not be communicated to third parties, except under legal obligation or when necessary for the proper provision of the requested service.
However, users must note that this website features WhatsApp as the primary and preferred quick contact channel. By starting a conversation through the links on this website, your WhatsApp profile data and phone number will be processed by the external platform WhatsApp Ireland Limited (or Meta Platforms, Inc.) according to its own terms and privacy policy. We highly recommend that you review WhatsApp's privacy policy before initiating contact.
6. Cookies and Third-Party Technologies
This website does not use tracking, analytical, or advertising cookies. We only use technical elements necessary for the operation of the website:
- Local Storage (LocalStorage): Used to save the language preference selected by the user (Spanish or English) to avoid having to reselect it on each visit. This is a strictly technical process necessary to provide the requested navigation interface.
- External Fonts (Google Fonts): To ensure consistent and high-quality typography, this website loads font files directly from Google Fonts servers (Google Ireland Limited). This may involve Google receiving the user's IP address to deliver the font files. In accordance with applicable privacy guidelines, this processing is based on the legitimate interest in offering a unified and optimized web design.
7. Data Retention Period
Personal data will be kept for the time necessary to handle and resolve your enquiry, manage your booking, and, where applicable, during the legally required periods for compliance with legal obligations or defense against potential claims.
8. Your Rights
As a user, you have the right to access, rectify, erase, oppose, restrict processing, and request portability of your personal data, as well as to withdraw your consent at any time. You can exercise these rights by sending a written request to:
Email: nucamenorca@gmail.com
Please state your full name and the specific right you wish to exercise. Furthermore, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) via their official electronic office if you believe that the processing of your personal data violates your privacy rights.
9. Security Measures
The Owner implements appropriate technical and organizational measures to ensure the security of your personal data and prevent loss, alteration, or unauthorized access, taking into account the inherent security limitations of external communication channels such as WhatsApp.
10. Changes to this Privacy Policy
The Owner reserves the right to modify or update this Privacy Policy at any time in response to changes in regulations or operational adjustments to the website. Any new version will be immediately published on this page.